Privacy Policy

1. Who this policy covers

This Privacy Policy applies to Green Pocket Care for iPhone, this website, and support communications associated with them. “Plogi,” “we,” “us,” and “our” refer to Plogi Technology Limited in its capacity as website operator and product support contact.

Apple and other third parties operate under their own privacy policies. This policy does not replace Apple’s privacy disclosures or terms.

2. Information that may be processed

Information you provide

• Account and profile information: Sign in with Apple identifier, display name, and profile preferences when you use account features.
• Plant and care information: plant names, categories, locations, light and temperature needs, schedules, care events, health issues, and status.
• User content: written notes, photos, voice recordings, and optional speech transcriptions that you choose to attach to a plant or care record.
• Support information: email address, phone number if used, message content, and attachments you send when requesting help.

Information generated through use

• App state: settings, notification preferences, coin balance, export activity, unlocked plant slots, purchase and restore status.
• Device and diagnostic information: device or app identifiers, operating-system and app version, language, crash reports, performance information, and similar technical events.
• Transaction information: product identifier, purchase status, and transaction confirmation needed to deliver or restore an in-app purchase. Apple processes payment details; we do not receive your full payment-card number.

Website information

Our hosting provider may automatically receive standard server-log information such as IP address, browser type, requested page, timestamp, and security events. This site does not ask you to create an account or submit a web form.

3. Why information is used

• Provide plant profiles, journals, care schedules, reminders, search, filtering, export, and account features.
• Process and restore purchases, maintain coin balances, and unlock eligible features.
• Respond to support requests and communicate about service issues.
• Diagnose crashes, protect the app and website, prevent abuse, and improve reliability and usability.
• Comply with legal obligations, resolve disputes, and enforce applicable terms.
• Where permitted and appropriately disclosed, measure product or marketing performance.

The legal basis depends on your location and the context: performance of a contract, legitimate interests in operating and securing the service, consent for optional permissions or tracking where required, and compliance with law.

4. Optional device permissions

• Photos and camera: to add or capture plant and progress images.
• Microphone: to record a voice note.
• Speech recognition: to create an optional text transcription from a voice note.
• Notifications: to deliver care reminders you configure.

You can deny or later change these permissions in iOS Settings. Some related features will not work without the applicable permission, but core areas of the app may remain available.

5. When information may be shared

We do not sell the plant journal content you create. Information may be disclosed in the following limited circumstances:

• Platform services: Apple may process Sign in with Apple, App Store purchases, restores, push notifications, speech services, or other operating-system features under Apple’s terms.
• Service providers: vendors supporting hosting, diagnostics, security, support, or product operations may process only the information needed to perform contracted services.
• Legal and safety: when reasonably necessary to comply with law, protect rights or safety, investigate fraud, or respond to valid legal process.
• Corporate transaction: information may transfer as part of a merger, acquisition, financing, restructuring, or sale of assets, subject to appropriate safeguards and notice where required.
• At your direction: when you export, share, or otherwise choose to send content to another person or service.

6. Analytics, advertising, and tracking

The current App Store privacy label states that identifiers may be used to track you across apps and websites owned by other companies, and that identifiers may be linked to you. User content, identifiers, and diagnostics may also be collected without being linked to your identity, depending on the feature and configuration.

Where iOS or applicable law requires permission for tracking, the app should request it through Apple’s App Tracking Transparency prompt before accessing the relevant advertising identifier. You may deny that request or change the setting later in iOS. Denying tracking permission should not prevent access to core plant-care features.

Actual processing may vary by app version, settings, location, and the services enabled. The App Store privacy label and this policy should be updated when practices materially change.

7. Storage and retention

Information is kept only as long as reasonably necessary to provide the feature, support the app, meet legal or accounting obligations, resolve disputes, and protect the service. Retention periods vary by data type and storage location.

Deleting the app may remove information stored only on that device, but it may not cancel subscriptions, reverse purchases, delete information held by Apple, remove exported copies, or delete support correspondence. Before deleting the app, export anything you wish to keep.

8. Your choices and privacy rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or portability, and to withdraw consent. You may also:

• Change photo, camera, microphone, speech-recognition, notification, and tracking permissions in iOS Settings.
• Manage Apple ID and purchase information through Apple.
• Delete content using controls available in the app.
• Contact us to ask about information associated with a support interaction or our product operations.

We may need to verify your request and may retain limited information where legally required. You may lodge a complaint with your local data-protection authority.

9. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information. No storage or transmission method is completely secure, so absolute security cannot be guaranteed. Keep your device passcode and Apple ID secure, install updates, and avoid including unnecessary sensitive information in free-form notes.

10. Children

Green Pocket Care is currently listed on the App Store with a 16+ age rating and is not directed to children under the age at which parental consent is required in their jurisdiction. If you believe a child provided personal information without appropriate authorization, contact us so we can review the situation.

11. International processing

Plogi, Apple, and service providers may process information in countries other than the country where you live. Where required, we use recognized safeguards for international transfers and apply applicable data-protection law.

12. Policy changes

We may update this policy to reflect product, legal, or operational changes. The effective date above will be revised, and additional notice will be provided when required. Continued use after an update is subject to the updated policy.

13. Contact us

For privacy questions or requests, contact: